![]() ![]() ![]() Changes are subject to additional charges and availability. A change of visit date is allowed only if made online. Ticket purchases are non-transferable, non-exchangeable, and non-refundable. Tickets purchased are only valid for the specified visit date.We cannot be held responsible for any loss of property within the park whether stored in lockers or not. Personal property may be secured in the lockers. ![]() It is recommended that valuable items are not brought into the park.Please arrange a time and place to meet your party before entering the park. The management is unable to make announcements over the public address system for guests.Guests may be required to provide ID for verification purposes. Children of age 12 and below must be accompanied by an adult to gain admission. Parents are obliged to supervise their children at all times.Additionally, we reserve the right to require a person already admitted to the park to leave (without refund or compensation) for any reason, including but not limited to, failure to comply with any of the safety rules or for offensive or dangerous behaviour. We reserve the right to deny any person admittance to the park without providing a reason.Further information is available upon request from the Ticketing Counter. Within the ticket price is limited accident insurance that covers guests while in the park.The management cannot be held responsible or liable for any accidents. While the management take measures to ensure customer safety, it is not possible to eliminate risks totally as the park is physical in nature.The park is also inspected and certified for safety by an independent auditor annually for compliance to international standards. The park carries out daily checks prior to opening to the public and is audited internally on a monthly basis. Failure to comply with the park rules may cause injury to yourself and others. Comply with instructions provided via signage, lights, safety briefing, recorded message, or other indication.Follow all the instructions given to you by our staff. ![]()
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